International E-commerce Fraud: How to Identify Fake Online Stores?
Case Overview:
Ms. Li purchased a luxury brand bag from a multinational e-commerce platform for $2,000. However, she received a counterfeit product of low quality. The seller refused to refund her and closed her account. Ms. Li turned to Financial Legal Aid for help in recovering the defrauded funds.
Legal Response:
Verifying Seller Information and Gathering Evidence:
Financial Legal Aid first verified the transaction records between Ms. Li and the seller and confirmed that the seller's e-commerce account was fraudulent. The firm assisted Ms. Li in collecting evidence, including product photos, payment receipts, and proof of the seller's disappearance.
International Consumer Protection:
Financial Legal Aid filed a complaint with the regulatory authorities in the seller's country in accordance with international consumer protection regulations and contacted the relevant multinational e-commerce platform to recover the purchase money. Financial Legal Aid assisted Ms. Li in filing a cross-border civil lawsuit, seeking a refund and compensation for losses from the seller.
Case Highlights:
1. The law firm assisted Ms. Li in filing a cross-border civil lawsuit, seeking a refund and compensation for losses. Consumers purchasing expensive items can choose to use the platform's escrow payment system to reduce the risk of fraud. If you encounter e-commerce fraud, please contact an attorney immediately to protect your rights through international legal channels.
